Patient Participation Group and Survey

APPLE – Aveley Practice Patient Liaison Executive

Chair:  Olga, Treasurer: Brenda, Secretary: Jackie

Be at the ‘core’ of patient needs and enhancing the practice services to the patients of Aveley and South Ockendon. We are always looking to improve the quality and the range of services offered by the practice. To join our Patient Participation group please contact us in writing or use the contact form. We have regular APPLE meetings. If you would like to know the meeting dates or read the minutes please contact us.

APPLE meeting minutes

MINUTES OF MEETING 18TH MARCH 2014

We h0ld a yearly patient survey. Click on the links below for the results and improvement plans

Aveley DES Report 2014

Aveley DES Report 2013
This report was updated in February 2013 to include some missing demographics data.

Aveley DES Report  2012

Thank you to everyone who participated in our surveys.

Complaints
Complaints are not covered by APPLE. If things do not go as well as you expected you may feel the need to complain. In the event of this happening please write to the practice manager to discuss your grievance or complaint. We have an in-house complaints system.

 2014/2015 Patient Participation Enhanced Services

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