Prescriptions and Medications

In some cases the doctor may decide a particular medicine may be continued without seeing the patient, this is called a repeat prescription. However, the doctor will put a limit on the number of repeat prescriptions before he will want to review your medication.

How to get your medications. If you require medication of any kind these are the guidelines the practice follows to help you understand the system.

Prescription Guidelines. To improve the efficiency of requesting prescription, please follow the surgery prescription guidelines.

Type of Prescription

Repeat prescriptions can be obtained by:

  1. Presenting your printed repeat prescription slip, duly ticked and placed in the box in reception.  If you leave your prescription with a Pharmacy, you must make it clear which medications your require.  We are experiencing problems whereby the Pharmacies are ticking all boxes.
  2. By post. If you want us to send you the new prescription slip please supply a correctly stamped, self-addressed envelope
  3. Collection service from your pharmacist, contact your local pharmacist for further details
  4. By email. For Aveley patients email  ‘’  or  Bluebell patients email  You can also request your repeat medication using systmonline.  Before you can use this service you must complete an on-line request form at Aveley Medical Centre, where you will be sent a username and password.

You do not require a doctors appointment to get a repeat prescription. Please allow two working days before collecting your new prescription. This is to ensure your prescription is ready. The following table shows when to collect your prescription.

accepted by
Prescription box
emptied at 
Ready for
collection by
Fri 6 pm Mon at 9.15 am Wed after 4 pm
Mon 6 pm Tues at 9.15 am Thurs between
11 and 12 pm only
Tues 6 pm Wed at 9.15 am Fri after 4 pm
Wed 6 pm Thurs at 9.15 am Mon after 4 pm
Thurs 12 pm Fri at 9.15 am Tues after 4 pm

Please note that prescriptions requested more than 1 week in advance of the due date will not be processed. The responsibility for ordering prescriptions lies with the patient and not the receptionist.

Aveley Medical Centre has an in-house pharmacy which is owned by the Co-Op. If the practice is closed, but the pharmacy is open, use their side window.

How we handle your prescription information

Purchasing medicines for yourself and others. For more information about questions to ask, using and keeping your medicines.

Family medicine chest. For information about what to keep in your medicine at home.